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This service is free
What do we offer? 

Substandard housing or homelessness can contribute to mental health problems or can make existing problems harder to manage. Shelter provides people with the best possible help to solve their housing problems. Free, accessible advice is available on our website, via the expert advisers on our helpline, and in our face-to-face advice centres.

Find out more by contacting Shelter's London Public Advice Line

Who should use this service? 
Expert advice is offered to anyone – no matter what their situation – 365 days a year. Many of our face-to-face advisers are also able to give advice on debt, benefits, and care/disability rights.
We can help with