Welcome to Boloh, Barnardo’s COVID-19 helpline and webchat for those 11+
Are you a Black, Asian or Minority Ethnic child, young person, parent or carer, affected by Covid-19? You can speak to us about your worries, problems and stresses during this time, and we can provide emotional support, practical advice and signposting to other organisations who can provide further help.
If you’re a professional, you can also contact us to discuss how to support a child or young person they are working with.
We are available to talk Mon-Fri, from 10am-8pm, and Sat-Sun 10am-3pm.
In many languages, Boloh means speak.
If you have been affected by the pandemic and you need advice or someone to talk to, you can call us confidentially on 0800 1512605 or, if you prefer to have an online chat with the specialist support advisor, you can do this via the live webchat by clicking on the icon on the bottom right of the page linked here. Our trained staff are awaiting your phone calls or webchats Mon-Fri, 10am-8pm, and Sat-Sun 10am-3pm.
We are here to help you if you have experienced bereavement, ill health, feeling down or anxious about the lockdown, feeling isolated, worried about friends or family, concerned about your finances, unemployment, experienced bullying or racism, issues with homelessness or eviction, worried about returning to school/university or any other issue. Our team of specialist psychotherapists can provide you with ongoing support during this difficult time.
On the phone, our helpline advisors can talk to you in English, Urdu, Punjabi, Hindi or Mirpuri.
Our psychotherapists can provide therapeutic support in English, Hindi, Bengali, French, Punjabi, Greek and Spanish.
Interpreters are available for other languages.